Organizational domains management
The list of domains below represents all possible domains that your organization claims ownership of under Secure Exchanges licenses. This means that in order to add a user to your organization, the domain of their email address must be part of your organization.
In order for your domain to be licensed, you must add a TXT record in your domain DNS. Click on next to your domain to find out what TXT value to add. If you have any difficulties, you can contact us at support@secure-exchanges.com.
If you are unable to add the TXT record to your DNS, you must contact our support team at support@secure-exchanges.com and your will be asked for proof that the domain belongs to you
Users that have a public email address can be added without any special restrictions. For example, Outlook.com, Hotmail.com, Gmail.com.
Secure Exchanges reserves the right to refuse approval for a domain you claim.
What is an SPF Record?
An SPF (Sender Policy Framework) record is an email verification method that allows you to specify which mail servers are authorized to send emails on behalf of your domain.
Why Configure an SPF Record for Secure Exchanges?
Configuring an SPF record is necessary to allow Secure Exchanges to send emails using the email address of the user holding a Pro license, instead of the default address no-reply@secure-exchanges.com. This configuration ensures that the sent emails appear to come directly from the user, thus enhancing the credibility and personalization of the communication.
Creating or Modifying an SPF Record for Your Domain
- Check for an Existing SPF Record: Before adding a new record, check if your domain already has an SPF record. You can do this through your DNS management console or by using online tools like 'MXToolbox'.
- Create or Modify the SPF Record: If no SPF record exists, create a new TXT record. If an existing record is present, you will need to modify it to include Secure Exchanges.
- Configure the SPF Record Value: For a new record, enter the following SPF rule: spf.clients.secure-exchanges.com. For an existing record, add this rule to the current value.
- Save the Changes: After adding or modifying the record, save the changes. Click the 'Validate and Activate' button located at the bottom of this page. If the record is valid, the function will activate. You may have to wait up to 48 hours before you can 'validate and activate' the function. The shield will turn green if the function activates correctly.
Verifying Your SPF Record
After configuring or modifying your SPF record, it is important to verify it to ensure it is correctly configured.
Example of an SPF Record
Here is an example of what your final SPF record might look like in your DNS:
v=spf1 include:spf.clients.secure-exchanges.com include:another-service.com ~all
Be aware, if you disable the SPF function, emails sent from the platform will be sent from the address no-reply@secure-exchanges.com. This will take effect immediately for all users. If you are not sure, close the window or cancel.